ALIA FUTURA operates in conformance with Brazilian laws and those of other countries where we offer our services. One of those laws and regulations is the Brazilian law nº 13.709 from August 14, 2018. In this tenor, we hereby present to our clients our privacy policy.
1. HOW WE COLLECT YOUR DATA
Your data may come to us in several ways. The most common ways are:
- We have been given your business card by yourself or, with or without prior consent, by someone who knows both parties.
- We are connected in some social network with which privacy policy both of us have agreed.
- You inserted your data in a landing page by ALIA FUTURA.
- You filled an online form elaborated by ALIA FUTURA.
- You filled a paper form elaborated by ALIA FUTURA and sent it to us, either scanned or on paper (by mail or in hands).
2. WHY AND HOW WE STORE YOUR DATA
Your data is stored for purpose of complying with legal obligations and serving ALIA FUTURA’s legitimate interests. Examples of those interests are evaluating our services for purpose of continuous improvement, offering new services and opportunities, and improving the relationship with and the satisfaction of our clients. Beyond that, in case you honor us with a contract, we will use your data and possibly your clients’ and suppliers’ data to fulfill our contractual obligations. In this case, the contract will establish how those data will be collected, treated and discarded.
If you are our point of contact in your company, personal data such as name, phone, company, position, e-mail, and address, will be stored in a data base, together with other data such as how we obtained your data and what is your potential interest in ALIA FUTURA. In case you become our client, we will also store data about previous services, amounts, and associated information. Most of those data are necessary for legal purposes. Only the CEO of ALIA FUTURA, acting as controller of the data, has access to that data base.
If your business card was given to us with your consent, it will be stored in our company’s headquarters. If there was no prior consent, and upon our first contact you request us to discard it, we will proceed immediately.
3. HOW WE TREAT YOUR DATA
In case we have a contract, your data will be treated as per contractual clauses. Nevertheless, usually when contracts are celebrated a relationship already exists and some personal data may have been shared. Your personal data is protected as per item 4 here below, regardless of the existence of a contract.
We don’t sell, give or lend your data. Its presence in our data base is for purpose of reference: for example, so that we know if we have made contact with your company before and who we talked to, or, in case you move to a new company, to remember where we know you from. When fulfilling legal obligations, we will make our best effort to make data anonymous. Nevertheless, we respect your right to have your personal data eliminated from our data base. You can also request us information about which personal data we keep about you, as well as ask for corrections or updates that you deem necessary.
In order to facilitate our communication, it is very likely that your contact information is stored in our corporate smartphone. Your data will be treated in the same way, whether it is in our data base or in our smartphone.
In some situations, we work with business partners (suppliers and/or subcontractors) in order to provide the best solution to our clients. In this case, it is possible that some of your personal data is handed to those partners for them to provide their service to us, or to improve communication. We are responsible for your personal data in any circumstance, so we demand from them the highest standards of conformity with the data protection regulations. Anyway, if your data is transferred to our partners, a contract is very probably in force. That contract will have specific clauses about collection, storage, treatment, and elimination of your personal data.
4. HOW WE PROTECT YOUR DATA
The most effective cybernetic protection is present in our computers. The backup of the clients’ data base is kept out of the computers, in an Ironkey® safe USB device to which password only the owners of ALIA FUTURA have access. WhatsApp communications are protected by two-steps verification.
None of our business partners has access to our computers. Data is transferred with cryptography or with USB devices carrying temporary files. Our partners’ data protection standard follows the best practices in data protection.
5. WE HANDLE YOUR DATA WITH CARE
So, you can contact ALIA FUTURA whenever you like, and request:
- Confirmation of the treatment of any of your personal data;
- Access to information about which data is being treated by us;
- Correction of incomplete, inexact or outdated data;
- Blocking, making anonymous, or eliminating any data which is deemed unnecessary, excessive or treated in disagreement with the applicable laws and regulations;
- Export of your personal data;
- Removal or prior consent, with elimination of your personal data, except in the cases of compliance with legal obligations.
In case we have a contract in force, you will not be able to stop us from treating your personal data for fulfilling our contractual obligations. In this case we will treat your data until the end of the contract.
You are hereby made aware that in case you revoke your prior consent or oppose yourself to any treatment of your data by ALIA FUTURA, we may be unable to provide some services or to respond to some of your requests, especially those concerning new services.
Export of your personal data shall be requested by email, and a reasonable time shall be allowed for us to prepare the relevant export file.
6. UPDATES TO THIS POLICY
We reserve the right to update, modify, add or remove parts of this policy at any moment. In case we make significant changes in the treatment of your personal data, we will request your prior consent.